Communication Services

Get your message across

from anywhere, on a
single number

Itec
Connectivity

Itec
Voice

Unified
Communications

Communications
Solutions

COMMUNICATION SOLUTIONS

CONNECTIVITY

BRINGING YOUR BUSINESS ONLINE

GET YOUR BUSINESS CONNECTED TO THE INTERNET AND TAKE ADVANTAGE OF ALL THE BENEFITS OF HAVING A TIER-3 NETWORK PARTNER.

Itec will work with you to assess your connectivity requirements by looking at your security needs, budget, and required coverage. We will then propose a solution from our range of 3G, LTE, Microwave and Fibre products. Once approved, we will fully manage the implementation and handover of the installation. Billing is a monthly recurring cost on a two-year contract.

Benefits

Scalable and personalised solution.
Enables a mobile workforce.
Broadens the possibilities and efficiencies for your communication.
Enables cloud-based systems.

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ALWAYS BE AVAILABLE FOR YOUR CLIENTS

TAKE ADVANTAGE OF A DIGITAL VOICE SYSTEM THAT ENABLES YOUR WORKFORCE TO BE MOBILE, WITH ONE NUMBER PER EMPLOYEE.

Depending on your connectivity, business size, location and infrastructure, Itec will customise a voice solution that is service-based, reducing your investment in hardware. After assessing your communication needs, business challenges and existing systems we will propose either a small, medium or enterprise PABX solution that can be financed over 24, 36, 48 or 60 months. For the SOHO, we offer a small-scale system on a month-to-month contract.

Benefits

Itec can implement both data and voice for your business.
A single number per employee improves the customer experience.
Directing calls through the switchboard greatly reduces cost.
Itec’s voice products are securely encrypted.
Integrate with your CRM and ERP backend.

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UNIFIED COMMUNICATIONS

CONDUCT MEETINGS REMOTELY WITH VIDEO CONFERENCING

INCREASE PRODUCTIVITY AND REDUCE COMMUTING BY SHARING IDEAS AND INFORMATION THROUGH A SECURE, CLOUD-BASED UNIFIED COMMUNICATIONS PLATFORM.

More than just traditional video conferencing, our Unified Communications solution allows you to conference with colleagues or clients in a remote location, and share screens and documents. With mobile convergence, our Unified Communications and voice solutions can integrate so you can answer your phone on your computer, or video conference from an app on your mobile phone – all on a single number. With this securely encrypted, cloud-based system, you won’t need to worry about high infrastructure investments or keeping up with the latest technology.

Benefits

Maintain a consistent customer experience.
Protect your information with compliant encryption.
Save time and money by reducing the need for off-site meetings.
Enjoy a minimum investment in hardware such as handsets or the UCC device.

Download Brochure

Tell me more about Communication Services

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Fast, Affordable Connectivity

The first stage of a new voice and data solution is to consider it as a service. It is no longer necessary to own the equipment and platform.

Communication As a service

The first stage of a new voice & data solution is to consider it as a service. It is no longer necessary to own the equipment and platform.

Everything such as capturing customer data, voice recording and merging this with CRM or ERP backend, can be orchestrated through a service layer. Companies pay for use and can integrate features into their business operations.

Designed to fit any business

Today any size business – from a sole proprietor to a multinational enterprise – can enjoy the best in communications services.

Whether a company needs complete outsourced solution or collaboration with its internal IT teams, ITEC staff and processes have it covered.

Direct control over spend and ROI

Telephony platform services allow for more direct control over budgets instead of a massive spend to acquire telephony infrastructure.

A company can adjust its communications needs based on a proactive basis with services offe solutions fast, efficiently and with a full view of ROI.

Security without the headaches

As data becomes a driving force of the modern world, communications will be broadly impacted as it is a touchpoint with customers and their personal data, which presents an attack surface for criminals.

Partnering with a service provider such as ITEC to deliver security blended with business-enhancing services is the new way forward.

Creating the omni channel

Preempting customer needs is a competitive advantage and creating a consistent experience for customers is key to retaining their patronage.

Whether a customer makes contact via email, a phone call or site visit, modernising communication services by intergrating voice & data as part of the business backend means a company is always prepared.

Encourage Collaboration

Modern communications have changed the paradigm of collaboration within a business. By deploying an effective voice & data platform, companies are able to expand into a variety of collaboration tools.

MORE THAN JUST A CALL

CONNECTIVITY AND COMMUNICATIONS ARE NO LONGER DIFFERENT THINGS BUT OPERATE ON THE SAME TECHNOLOGY FOUNDATION.

This creates one business network that is available to nearly any part of the country, whether connecting via fixed line or wireless mediums. The benefits include immense savings and unlocking new levels of collaboration, business intelligence and customer service.

It is no longer necessary to own the equipment and platform, other than the end-user devices such as phones and headsets. Itec will manage your communication needs as a service, reducing costs, streamlining and integrating your systems and improving your clients’ experience of your brand.

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INSIGHTS: BEYOND THE BUZZ(words) OF TODAY.

Enhancing Service Excellence: Understanding the 5 Levels of Service Excellence

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Going to the manual effort of making backups daily is outdated. Now, simply hit the autosave button instead of having to start a document from scratch. It’s World Backup Day on 31 March when the spotlight falls on why making backups is an essential part of today’s corporate environment.

Unified Communications to Benefit SMEs across South Africa

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Having an increased awareness of UCaaS and implementing it are two different things altogether. Fortunately, Itec has partnered with global unified communications leader NEC to provide local customers with the appropriate technology enabling seamless communication across their business footprint both internally and externally as the means to continue engaging with their clients.

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My natural tendency to fix problems has seen me be involved in several projects where efficiencies had to be improved. I have also been involved in a number of projects put in place across the various areas of the business over the years.

Problem solver and solution finder

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Carina never thought she would end up in the technology sector. Itec has given her the opportunity to flourish. The collaboration with all of Itec's product specialists allows her to stay authentic with a technical edge.

Communication Services

Get your message across

from anywhere, on a
single number

COMMUNICATION SOLUTIONS

BRINGING YOUR BUSINESS ONLINE

GET YOUR BUSINESS CONNECTED TO THE INTERNET AND TAKE ADVANTAGE OF ALL THE BENEFITS OF HAVING A TIER-3 NETWORK PARTNER.

Benefits

ALWAYS BE AVAILABLE FOR YOUR CLIENTS

TAKE ADVANTAGE OF A DIGITAL VOICE SYSTEM THAT ENABLES YOUR WORKFORCE TO BE MOBILE, WITH ONE NUMBER PER EMPLOYEE.

Benefits

CONDUCT MEETINGS REMOTELY WITH VIDEO CONFERENCING

INCREASE PRODUCTIVITY AND REDUCE COMMUTING BY SHARING IDEAS AND INFORMATION THROUGH A SECURE, CLOUD-BASED UNIFIED COMMUNICATIONS PLATFORM.

Benefits

Tell me more about Communication Services

Fast, Affordable Connectivity

Communication As a service

Designed to fit any business

Direct control over spend and ROI

Security without the headaches

Creating the omni channel

Encourage Collaboration

CONNECTIVITY AND COMMUNICATIONS ARE NO LONGER DIFFERENT THINGS BUT OPERATE ON THE SAME TECHNOLOGY FOUNDATION.

INSIGHTS: BEYOND THE BUZZ(words) OF TODAY.

Enhancing Service Excellence: Understanding the 5 Levels of Service Excellence

Itec Funky Socks Results in the Support of Two Charities

Debunking Myths: Separating Fact from Fiction in Data Privacy

KEEPING FRANSCHOEK SAFE

Tips to keep your data safe this World Backup Day

Unified Communications to Benefit SMEs across South Africa

Unlock the Power of Retail Data Through an Itec Control Room

Problem-solving to help grow Itec

Problem solver and solution finder

Simpler
Smarter
Solutions

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Communication Services

Get your message across

from anywhere, on a single number

COMMUNICATION SOLUTIONS

BRINGING YOUR BUSINESS ONLINE

GET YOUR BUSINESS CONNECTED TO THE INTERNET AND TAKE ADVANTAGE OF ALL THE BENEFITS OF HAVING A TIER-3 NETWORK PARTNER.

Benefits

Tell me more about Communication Services

INSIGHTS: BEYOND THE BUZZ(words) OF TODAY.

SimplerSmarterSolutions

The Legal Stuff

from anywhere, on a
single number

Simpler
Smarter
Solutions