CONNECTIVITY AND COMMUNICATIONS ARE NO LONGER DIFFERENT THINGS BUT OPERATE ON THE SAME TECHNOLOGY FOUNDATION.
This creates one business network that is available to nearly any part of the country, whether connecting via fixed line or wireless mediums. The benefits include immense savings and unlocking new levels of collaboration, business intelligence and customer service.
It is no longer necessary to own the equipment and platform, other than the end-user devices such as phones and headsets. Itec will manage your communication needs as a service, reducing costs, streamlining and integrating your systems and improving your clients’ experience of your brand.
GET YOUR BUSINESS CONNECTED TO THE INTERNET AND TAKE ADVANTAGE OF ALL THE BENEFITS OF HAVING A TIER-1 NETWORK PARTNER.
Itec will work with you to assess your connectivity requirements by looking at your security needs, budget, and required coverage. We will then propose a solution from our range of 3G, LTE, Microwave and Fibre products. Once approved, we will fully manage the implementation and handover of the installation. Billing is a monthly recurring cost on a two-year contract.
Scalable and personalised solution
Enables a mobile workforce
Broadens the possibilities and efficiencies for your communication
TAKE ADVANTAGE OF A DIGITAL VOICE SYSTEM THAT ENABLES YOUR WORKFORCE TO BE MOBILE, WITH ONE NUMBER PER EMPLOYEE.
Depending on your connectivity, business size, location and infrastructure, Itec will customise a voice solution that is service-based, reducing your investment in hardware. After assessing your communication needs, business challenges and existing systems we will propose either a small, medium or enterprise PABX solution that can be financed over 24, 36, 48 or 60 months. For the SOHO, we offer a small-scale system on a month-to-month contract.
Itec can implement both data and voice for your business
A single number per employee improves the customer experience
Directing calls through the switchboard greatly reduces cost
INCREASE PRODUCTIVITY AND REDUCE COMMUTING BY SHARING IDEAS AND INFORMATION THROUGH A SECURE, CLOUD-BASED UNIFIED COMMUNICATIONS PLATFORM.
More than just traditional video conferencing, our Unified Communications solution allows you to conference with colleagues or clients in a remote location, and share screens and documents. With mobile convergence, our Unified Communications and voice solutions can integrate so you can answer your phone on your computer, or video conference from an app on your mobile phone – all on a single number. With this securely encrypted, cloud-based system, you won’t need to worry about high infrastructure investments or keeping up with the latest technology.
Maintain a consistent customer experience
Protect your information with compliant encryption
Save time and money by reducing the need for off-site meetings
Enjoy a minimum investment in hardware such as handsets or the UCC device
The first stage of a new voice and data solution is to consider it as a service. It is no longer necessary to own the equipment and platform.
Communication As a service
The first stage of a new voice & data solution is to consider it as a service. It is no longer necessary to own the equipment and platform.
Everything such as capturing customer data, voice recording and merging this with CRM or ERP backend, can be orchestrated through a service layer. Companies pay for use and can integrate features into their business operations.
Designed to fit any business
Today any size business – from a sole proprietor to a multinational enterprise – can enjoy the best in communications services.
Whether a company needs complete outsourced solution or collaboration with its internal IT teams, ITEC staff and processes have it covered.
Direct control over spend and ROI
Telephony platform services allow for more direct control over budgets instead of a massive spend to acquire telephony infrastructure.
A company can adjust its communications needs based on a proactive basis with services offe solutions fast, efficiently and with a full view of ROI.
Security without the headaches
As data becomes a driving force of the modern world, communications will be broadly impacted as it is a touchpoint with customers and their personal data, which presents an attack surface for criminals.
Partnering with a service provider such as ITEC to deliver security blended with business-enhancing services is the new way forward
Creating the omni channel
Preempting customer needs is a competitive advantage and creating a consistent experience for customers is key to retaining their patronage.
Whether a customer makes contact via email, a phone call or site visit, modernising communication services by intergrating voice & data as part of the business backend means a company is always prepare.
Modern communications have changed the paradigm of collaboration within a business. By deploying an effective voice & data platform, companies are able to expand into a variety of collaboration tools.
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