fbpx
Itec
  • About us
    • Careers
    • Sustainability
    • Become a Partner
    • Insights
      • Case Studies
      • Blog
      • Press
  • Services
    • IOT Workplace
    • Communication Services
    • Cloud Services
    • Document Management Services
    • Mobility Services
    • Security Solutions
    • Finance Solutions
    • The Protection of Personal Information Act (POPIA)
  • Products
    • Energy
    • Fortinet
    • Integrate
    • Innovative IT
    • Mitel
    • NEC
    • Office Automation
      • Lexmark
      • Itec Printing Solutions
      • Itec Secure
    • Security Products
    • Software
    • Sophos
    • Voicegate
  • Industries
    • Hospitality
    • Education
    • Retail
    • Other Industries
  • Support
  • Contact Us
  • Search
  • Menu Menu

Carina Engelbrecht’s job title is Head: Corporate Accounts, but her job description is problem solver and solutions finder.

For her, it is all about the customer receiving the service they are paying for. She is known as someone who is prepared to have the hard conversations between different departments to make things run better.

“I am a straight shooter with no diplomatic bones or filters. While this on occasion gets me in trouble, it has served me well in my career. There is no conversation that cannot be had. It is not about arguing with someone, but rather listening and then having a discussion to identify a solution,” she explained.

Although Carina wears many hats at Itec, her main task is looking after the company’s 20 largest accounts with her CLO team. While still involved in sales, her team’s main focus is on enhancing the customer experience, analysing the services Itec provides, and identifying trends.

Carina never thought she would end up in the technology sector. Itec has given her the opportunity to flourish. The collaboration with all of Itec’s product specialists allows her to stay authentic with a technical edge.

She started at Itec Evolve and with time and collaboration won salesperson of the year for 3 consecutive years. Carina attributes her success to discipline, a trait that was drilled into her when she was a ballet dancer at art school. “You have to have the discipline to perform your tasks and do more than expected,” she said. This work ethic is something Carina does to lead by example. “I love managing my team, seeing them grow, and sharing their successes”.

It is also important to evolve as a person as the industry changes. The technology sector has changed from ‘box dropping’ to focusing on service delivery and analytics. You can only succeed if you grow within these changing parameters.

Author: Carina Engelbrecht
Head: Corporate Accounts – ITEC South Africa

  • Julie.Galloway@itecgroup.co.za
Get in touch

Although she has achieved much in a short time at Itec, during Women’s Month Carina acknowledges that women starting in business still face challenges. She offered some advice to young women starting out.

Carina said she has always learned through mentorship and this has been very powerful for her. You have to keep growing and adapt to what works. Learn from other people, but adjust your style to make it your own, your X-factor.

Confidence is massively important, but you will only get it by making choices, good and bad, and growing through that. You have to jump in at the deep end and start swimming.

She concluded: “Be yourself, but do yourself a favour and be a team player. Work with people and learn from them. If you make a mistake, own it, learn from it, and move on.”

She started at Itec Evolve and with time and collaboration won salesperson of the year for 3 consecutive years. Carina attributes her success to discipline, a trait that was drilled into her when she was a ballet dancer at art school. “You have to have the discipline to perform your tasks and do more than expected,” she said. This work ethic is something Carina does to lead by example. “I love managing my team, seeing them grow, and sharing their successes”.

It is also important to evolve as a person as the industry changes. The technology sector has changed from ‘box dropping’ to focusing on service delivery and analytics. You can only succeed if you grow within these changing parameters.

Although she has achieved much in a short time at Itec, during Women’s Month Carina acknowledges that women starting in business still face challenges. She offered some advice to young women starting out.

Carina said she has always learned through mentorship and this has been very powerful for her. You have to keep growing and adapt to what works. Learn from other people, but adjust your style to make it your own, your X-factor.

Confidence is massively important, but you will only get it by making choices, good and bad, and growing through that. You have to jump in at the deep end and start swimming.

She concluded: “Be yourself, but do yourself a favour and be a team player. Work with people and learn from them. If you make a mistake, own it, learn from it, and move on.”

Related Posts

Tried and tested tech trio offers new opportunities to SA retailers

Insights, Press
Read more
2023-10-05
https://itecgroup.co.za/wp-content/uploads/2023/10/press221.jpg 400 495 Marcele Greyvenstein https://itecgroup.co.za/wp-content/uploads/2023/02/itec-logo-new.png Marcele Greyvenstein2023-10-05 14:45:332023-10-05 15:49:57Tried and tested tech trio offers new opportunities to SA retailers

Technology offers SA hospitality sector a clear growth path

Insights, Press
Read more
2023-08-18
https://itecgroup.co.za/wp-content/uploads/2023/08/press1.png 400 495 Marcele Greyvenstein https://itecgroup.co.za/wp-content/uploads/2023/02/itec-logo-new.png Marcele Greyvenstein2023-08-18 09:18:352023-08-18 11:25:32Technology offers SA hospitality sector a clear growth path

How technology is transforming education – and saving schools money

Insights, Press
Read more
2023-08-18
https://itecgroup.co.za/wp-content/uploads/2023/08/press2.png 400 495 Marcele Greyvenstein https://itecgroup.co.za/wp-content/uploads/2023/02/itec-logo-new.png Marcele Greyvenstein2023-08-18 08:27:502023-08-18 11:25:21How technology is transforming education – and saving schools money

KEEPING FRANSCHOEK SAFE

Blog, Insights
One of my favourite, picturesque towns in the Western Cape is Franschhoek, the feeling I get when I drive into this quaint little town is freedom and protection surrounded by the essence of nature.
Read more
2023-06-08
https://itecgroup.co.za/wp-content/uploads/2023/06/Franschoek-blog-01-Feature2.jpg 399 495 Marcele Greyvenstein https://itecgroup.co.za/wp-content/uploads/2023/02/itec-logo-new.png Marcele Greyvenstein2023-06-08 09:06:562023-06-08 11:20:14KEEPING FRANSCHOEK SAFE
PreviousNext
itec-logo-white

Simpler
Smarter
Solutions

086 101 ITEC | info@itecgroup.co.za

The Legal Stuff

  • Privacy Policy of Itec SA
  • Information Access Request Policy
  • Acceptable Usage Policy
  • Fair Use Policy
  • Itec SA Security Service Level Agreement Main Terms and Conditions
  • Itec BEE Status
  • Take Down Notice

Quick Links

  • Become a Partner
  • Ask Gavin
Get In Touch

We are a proud member of ISPA and uphold the ISPA code of conduct
2023 © Copyright - Itec
  • LinkedIn
  • Facebook
  • Twitter
  • Youtube
  • Instagram
Route optimisation through innovative Itec control room solutions Problem-solving to help grow Itec
error: The content on this page is protected by South African and International copyright laws!
Download Request

Please give us your details below to download the brochure.

Download Brochure - Communication Services

  • By checking this box, you consent to be contacted by Itec via email regarding our products and services. (Unsubscribe at any time using the link located at the bottom of Itec emails)
  • This field is for validation purposes and should be left unchanged.
Scroll to top