Mobility: the indispensable 21st century business enhancement

Have you checked your email on your phone today? It’s a rhetorical question, because of course you have. In the rare case that you didn’t, you likely fielded Whatsapp messages and phone calls related to your business.

Not too long ago, many of those functions could not happen if you weren’t present at a fixed point, such as a desk. But business is about processes and relationships, two coalfaces that rarely stay conveniently in one spot. Today business happens on the move, because that is where business flourishes. The mobile device has been a welcome companion and enabler of this.

Since the arrival of the smartphone a decade or so ago, first with the Blackberry and then the iPhone, the mobility world has exploded. Very few people in your company don’t own a mobile device – and those devices are effectively computers. A decade ago, did everyone in your company even have a computer to call their own? Now they do – and those devices literally are theirs. That is a remarkable seachange that often goes unappreciated due to its universality.

Over the last four years there has been a distinct growth of smartphone users in South Africa, coupled with more device options and more reliable connectivity. As a consequence, many IT companies offer mobility solutions. But do any of them start by asking what you want to gain from mobile’s growing impact?

Mobility is prolific because it comes in many shades and styles. Mobility can hold the core of a business solution or it can be an enhancement to a solution. For example, your printers don’t need mobile devices. But the right solution can let you manage your print environment anywhere from a mobile device.

The same goes for Enterprise Content Management (ECM), which would be poorer today without mobile enhancement. Sitting in a departure lounge halfway across the continent, you can still approve workflows and capture important documents right there on your device. You can issue invoices in real time and access crucial company intelligence as you need it.

Mobile devices can drastically enhance field reporting such as stock takes. A simple tablet can be the beating heart of an interactive shopping kiosk that attracts customers. Imagine the happiness of your salesforce when the company CRM transforms from clunky deskbound admin to a liberating well of information, available right there as the deal is being made. Instead of always having to be present at the office to do work, everything is in the palm of their hand on a mobile device.

What can mobility do for your business? To gauge this, you should rely on only the best advice, such as those from ITEC’s skilled consultants and solution integrators. They exist to understand your company and then recommend the best way to improve what you want done, not what the market wants to sell to you. From the right functions through to the best security, with a partner such as ITEC you can get both the momentum and peace of mind you need.

Mobility doesn’t mean developing an app. It does not require you to reinvent your business. Instead mobility is key to enhancing existing systems with new ideas, which in turn enables your culture to explore the growing potential of modern business technology.

You and everyone you know already own these devices. They have already changed your life. Now let them help grow your business.


Related Posts

Cyber Security

The more you know, the better equipped you will be to defend your company’s cyber battlements. So, we decided to dedicate this month’s post to that all-important aspect of any organisation – cyber-security.
Itec Cape Town provides assistance to local non-profit organisations

Itec Cape Town provides assistance to local non-profit organisations

Itec Cape Town recently assisted with providing much needed assistance to YoungPeople@Work, a new generation organization for unemployed youth formed by previously unemployed youth.

Touch-free Access in Healthcare

Healthcare environments need to be safe and hygienic for patients as well as professionals. With high volumes of people coming and going each day, maintaining smooth operations and responding quickly to emergencies are becoming more challenging.

Head in the Cloud

It’s hard to believe that, apart from the mainframe computers of the 1950s, the very first version of cloud computing came into being as far back as the ‘60s.
Connectivity in Retail

Connectivity in Retail

The South African Retail experience has been transformed and will continue to innovate and benefit from newly formed habits, comfort and convenience experienced and expected as the norm by clients and retailers alike.

Financial Services & Insurance

If you think your mobile workforce is expensive and clumsy now... Just wait until the “new normal” really kicks in!

The workplace of the future is here – and it is driven by technology

The Covid-19 pandemic has changed our relationship with the workplace forever – and it could be the catalyst for a new generation of technology-enabled office buildings that focus on convenience, accessibility and personal safety.

The Itec of Things – What it Is & What it Isn’t

We are living in interesting times, with our way of life and conducting business having to be altered as a result. Many companies are having to find different ways of working in order to sustain their business.