The future is calling

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The future is calling

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Welcome To The Future Of Communication

How It Works

Say goodbye to costly landlines and embrace the power of modern telephony. Voicegate offers your business all the functions and features of a traditional PBX system, without the hassle of physical infrastructure. With our cloud-based managed IP telephony system, you can unlock the full potential of PBX capabilities and enjoy seamless communication like never before.

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Welcome To The Future Of Communication

How It Works

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Why Voicegate?

Cost Effective Solution

Mobility

Easy To Deploy & Maintain

Scalable Solution

Handsets By Reputable Brands

Remote Support

Keep Your Number

User Personalisation

Call Cost Savings

Low Investment Costs

Why Voicegate?

Cost Effective Solution

Mobility

Easy To Deploy & Maintain

Scalable Solution

Handsets By Reputable Brands

Remote Support

Keep Your Number

User Personalisation

Call Cost Savings

Low Investment Costs

Experience The Freedom Of Connectivity

Our innovative solution, Voicegate 2.0, offers various connectivity types, ensuring uninterrupted communication whether you’re in the office, on the go, or working remotely. Say goodbye to the limitations of traditional phone systems and embrace the flexibility of Voicegate.

With Voicegate Flex, we have revolutionised the way you purchase our communication solution by offering it as a month-to-month model that provides unparalleled flexibility and affordability. Say goodbye to long-term commitments and hello to a seamless Communication solution that adapts to your evolving needs.

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Experience The Freedom Of Connectivity

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Product Comparison

Contract Term	Fixed term, minimum 24 months	Month-to-month
Deployment	Dependant on link installation	Fast deployment – porting dependant

Standard SLA
Remote Support
Additional Features
Voicegate Mobile App
Voicegate Desktop App
Value – Add Solutions
Advanced TMS (Telephone Management System)
iRecall (Compliant Call Recording)

Product Comparison

Contract Term	Fixed term, minimum 24 months	Month-to-month
Deployment	Dependant on link installation	Fast deployment – porting dependant

Standard SLA
Remote Support
Additional Features
Voicegate Mobile App
Voicegate Desktop App
Value – Add Solutions
Advanced TMS (Telephone Management System)
iRecall (Compliant Call Recording)

Discover TMS

The VoiceGate premium Telephone Management System (TMS) is a cloud-based telephony management platform that is easy to use, offers live monitoring of call traffic, and auto backups all your call data. Our Advanced TMS solution offers your business intelligence for better efficiency – anytime, anywhere.

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Discover TMS

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Introducing Contact Centre

Contact Centre’s vary widely in their needs. Itec understands this diversity and offers high-quality tools to enhance efficiency in small to medium professional Contact Centre’s. We understand that effective workflow structure and staff positioning are crucial for success. Whether you are running an established contact centre environment, or are still looking to start one for your organisation, Itec can partner with you to identify and establish the ultimate seamless solution for you.

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Introducing Contact Centre

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Introducing iReCall

Your modern, Compliant Call-Recording solution. Designed for today’s cloud-based businesses, it ensures regulatory compliance, secure data access, and continuous software updates. With robust Agent Quality Management, iReCall is your seamless choice for reliable call recording.

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Introducing iReCall

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All Your Compliancy Needs Fullfilled

iReCall offers a dependable business solution that caters to all compliant call-recording requirements, ensuring adherence to regulatory standards, with some of the most common listed below:

POPI FICA FAIS SOX PCI NCA CPA

POPI stands for Protection of Personal Information, and grants individuals the right to obtain and review (and possibly delete) any recordings made by a business or call center that contain their personal information.

FICA is South Africa’s Financial Intelligence Centre Act, a widely-adopted regulatory framework for Anti-Money Laundering and the Counter-Financing of Terrorism (AML/CFT).

Compliance with FICA requires enterprises to adopt a risk-based AML/CFT strategy for each client’s unique risk profile. It also requires due diligence in verifying client identity and screening against certain risk factors.

FICA is South Africa’s Financial Intelligence Centre Act 38 of 2001 together with its Regulations, as amended from time to time, a widely adopted regulatory framework for Anti-Money Laundering and the Counter-Financing of Terrorism (AML/CFT). Compliance with FICA requires enterprises to adopt a risk-based AML/CFT strategy for each client’s unique risk profile. It also requires due diligence in verifying client identity and screening against certain risk factors.

The Sarbanes-Oxley Act in terms of the United States of America federal law is an annual obligation that requires publicly traded companies doing business in the United States to establish financial reporting standards. This includes safeguarding data, tracking attempted breaches, logging electronic records for auditing, and proving compliance.

The Payment Card Industry Data Security Standard (PCI-DSS) is one of the most far-reaching regulations today. It affects every organisation that handles credit or debit card transactions, whether online, over the phone, or in person.

The National Credit Act 34 of 2005 together with its Regulations, as amended from time to time, regulates how Credit bureaus information is obtained, used, and for how long it should remain on a Consumer’s profile.

The Consumer Protection Act 68 of 2008 together with its Regulations, as amended from time to time, provides protection to the consumer against suppliers. The CPA applies to an agreement concluded between a consumer and supplier in the ordinary course of business.

Hardware

X3S – Entry Level

2 SIP Lines
HD Audio
2.4’ Colour Display
6-way Audio Conference

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X4U – Executive Level

12 SIP Lines
30 DSS keys
2 Colour Displays
Wi-Fi via Wi-Fi Dongle

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X210 – Reception User

20 SIP Lines
3 Colour Displays
Built - in - Bluetooth
Wi-Fi Connectivity (Dongle)

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W611 W – Portable Wireless User

4 SIP Lines
16 DSS Keys
Waterproof, dustproof and drop-safe
1900mAh battery

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Hardware

X3S – Entry Level

2 SIP Lines
HD Audio
2.4’ Colour Display
6-way Audio Conference

DOWNLOAD BROCHURE

X4U – Enterprise Level

12 SIP Lines
30 DSS keys
2 Colour Displays
Wi-Fi via Wi-Fi Dongle

DOWNLOAD BROCHURE

X210 – Reception User

20 SIP Lines
3 Colour Displays
Built - in - Bluetooth
Wi-Fi Connectivity (Dongle)

DOWNLOAD BROCHURE

W611 W

4 SIP Lines
16 DSS Keys
Waterproof, dustproof and drop-safe
1900mAh battery

DOWNLOAD BROCHURE

How It Works

Get Calling Now

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Job Title*
Location
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By checking the above box, you consent to be contacted by Itec via email regarding our products and services. (Unsubscribe at any time using the link located at the bottom of Itec emails)
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The future is calling

1Are you ready to answer?12

The future is calling