Are you ready to answer?
The Future is calling
Are you ready to answer?
The Future is calling
Welcome to the Future of Communication
How Voicegate 2.0 Works
Say goodbye to costly landlines and embrace the power of modern telephony. Voicegate offers your business all the functions and features of a traditional PBX system, without the hassle of physical infrastructure. With our cloud-based managed IP telephony system, you can unlock the full potential of PBX capabilities and enjoy seamless communication like never before.
Voicegate Benefits
Cost Effective Solution
Mobility
Easy To Deploy & Maintain
Scalable Solution
Handsets By Reputable Brands
Remote Support
Keep Your Number
User Personalisation
Call Cost Savings
Low Investment Costs
Remote Support
Keep Your Number
User Personalisation
Call Cost Savings
Low Investment Costs
Handsets By Reputable Brands
Scalable Solution
Easy To Deploy & Maintain
Mobility
Cost Effective Solution
Experience the Freedom of Connectivity
Our innovative solution, Voicegate 2.0, offers various connectivity types, ensuring uninterrupted communication whether you’re in the office, on the go, or working remotely. You will no longer be restricted by limitations of traditional phone systems with Voicegate.
With Voicegate Flex, we have revolutionised the way you purchase our communication solution by offering it as a month-to-month model that provides unparalleled flexibility and affordability. Say goodbye to long-term commitments and hello to a seamless communication solution that adapts to your evolving needs.
Voicegate On-Prem focuses on delivering “Easy-first Unified Communications”. The P-Series Phone System offers companies of all sizes, a complete package for calls, video, messaging and integrations, out of the box.
With inbuilt visual call management, integrated video conferencing, and much more, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps.
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Product Comparison |
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| Contract Term | Fixed term, minimum 24 months | Month-to-month | Cash/Rental |
| Deployment | Dependant on link installation | Fast deployment – porting dependant | On-prem |
| Standard SLA | |||
| Remote Support |  |
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If SLA current, or On-Demand |
| Additional Features | |||
| Voicegate Mobile App | |
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| Voicegate Desktop App | |
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| Value – Add Solutions | |||
| Advanced TMS (Telephone Management System) | |
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| iRecall (Compliant Call Recording) | |
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Product Comparison
|
Product Comparison |
|
|
|
| Contract Term | Fixed term, minimum 24 months | Month-to-month | Cash/Rental |
| Deployment | Dependant on link installation | Fast deployment – porting dependant | On-prem |
| Standard SLA | |||
| Remote Support | |
|
If SLA current, or On-Demand |
| Additional Features | |||
| Voicegate Mobile App | |
|
|
| Voicegate Desktop App | |
|
|
| Value – Add Solutions | |||
| Advanced TMS (Telephone Management System) | |
|
|
| iRecall (Compliant Call Recording) | |
|
|
Discover TMS
The Voicegate premium Telephone Management System (TMS) is a cloud-based telephony management platform that is easy to use, offers live monitoring of call traffic, and auto backups all your call data. Our Advanced TMS solution offers your business intelligence for better efficiency – anytime, anywhere.
Introducing Contact Centre
Contact Centre’s vary widely in their needs. Itec understands this diversity and offers high-quality tools to enhance efficiency in small to medium professional Contact Centre’s. We understand that effective workflow structure and staff positioning are crucial for success. Whether you are running an established contact centre environment, or are still looking to start one for your organisation, Itec can partner with you to identify and establish the ultimate seamless solution for you.
All Your Compliancy Needs Fullfilled
POPI stands for Protection of Personal Information, and grants individuals the right to obtain and review (and possibly delete) any recordings made by a business or call center that contain their personal information.
FICA is South Africa’s Financial Intelligence Centre Act, a widely-adopted regulatory framework for Anti-Money Laundering and the Counter-Financing of Terrorism (AML/CFT).
Compliance with FICA requires enterprises to adopt a risk-based AML/CFT strategy for each client’s unique risk profile. It also requires due diligence in verifying client identity and screening against certain risk factors.
The Financial Advisory and Intermediary Services Act 37 of 2002 together with its Regulations, as amended from time to time, provides far-reaching consumer protection in purchasing financial products and services. FAIS requires that businesses divulge adequate information regarding products or services being offered to customers, including any advice or recommendations made.
Sarbanes-Oxley Act in terms of the United States of America federal law is an annual obligation that requires publicly traded companies doing business in the United States to establish financial reporting standards. This includes safeguarding data, tracking attempted breaches, logging electronic records for auditing, and proving compliance.
The Payment Card Industry Data Security Standard (PCI-DSS) is one of the most far-reaching regulations today. It affects every organisation that handles credit or debit card transactions, whether online, over the phone, or in person.
The National Credit Act 34 of 2005 together with its Regulations, as amended from time to time, regulates how Credit bureaus information is obtained, used, and for how long it should remain on a Consumer’s profile.
The Consumer Protection Act 68 of 2008 together with its Regulations, as amended from time to time, provides protection to the consumer against suppliers. The CPA applies to an agreement concluded between a consumer and supplier in the ordinary course of business.
How Voicegate On-Prem Works
Balancing costs and future growth, Voicegate On-Prem requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability is paramount, focusing on delivering “Easy-first Unified Communications”, using P-Series Phone Systems, offering companies of all sizes, a complete package for calls, video, messaging and integrations, out of the box.
How Voicegate On-Prem Works
Balancing costs and future growth, Voicegate On-Prem requires a lower total cost of ownership, less training, and fewer management efforts. The ease of use and future-proof adaptability is paramount, focusing on delivering “Easy-first Unified Communications”, using P-Series Phone Systems, offering companies of all sizes, a complete package for calls, video, messaging and integrations, out of the box.
Hardware
Request a Call Back
Fill out the form below, and a Product/Solution specialist will reach out to you.
For service or career enquiries, please visit the appropriate pages. Head to our Contact Us page to find our branch locations and contact information.
By filling out this form, you consent to be contacted by Itec via email regarding our products and services.
Request a Call Back
Fill out the form below, and a Product/Solution specialist will reach out to you.
For service or career enquiries, please visit the appropriate pages. Head to our Contact Us page to find our branch locations and contact information.
By filling out this form, you consent to be contacted by Itec via email regarding our products and services.
Request a Call Back
For service or career enquiries, please visit the appropriate pages. Head to our Contact Us page to find our branch locations and contact information.
By filling out this form, you consent to be contacted by Itec via email regarding our products and services.
Fill out the form below, and a Product/Solution specialist will reach out to you.