A market ready for smart print solutions

Designed to meet the evolving needs of modern workplaces, the Lexmark A3 9-Series delivers enterprise-grade, technology-driven performance, security, and sustainability, all in a more compact, efficient package. Meyer says that Itec is seeing strong demand for cost-effective, energy-efficient print devices that integrate seamlessly with digital workflows, and Reed agrees: “There is a marked increase in appetite for smarter, more efficient print infrastructure.”

The new Lexmark A3 range is engineered to deliver exceptional versatility, simplicity and sustainability, with the added advantage of full cloud connectivity – allowing enterprises and SMMEs alike to dramatically boost productivity by making document workflows more efficient and automating tedious tasks, especially thanks to Lexmark’s AI-powered enhancements.

In addition, the Lexmark 9-Series features 60% fewer service parts, meaning that there is a significantly lower risk of breakdowns, less downtime, and fewer service calls. Last but not least, Lexmark’s new A3 line is designed and built to last for seven years or more. This means a lifespan that is 40% longer than its competitors. The 9-Series total post-consumer recycled (PCR) content is an industry-leading 73% by weight for the line’s base-model printers and 56% by weight for all base-model MFPs.* The space-saving, energy-efficient design helps reduce the carbon footprint and thereby support broader Environmental, Social, and Governance (ESG) goals.

MPS that delivers measurable value

Print remains an essential part of South Africa’s communications and compliance landscape – particularly in sectors like healthcare, law, education, and government. Many organisations are also looking to modernise their legacy print environments as part of broader digital transformation strategies.

The Lexmark 9-Series helps to transform ‘business printing’ into ‘managed print services’ (MPS). With enhanced security features and remote cloud fleet management, these printers are purpose-built for hybrid, decentralised work environments that come with a need to consolidate printer fleets to high-volume, large-scale enterprise A3 printers. At the same time, the powerful new 9-Series is also cost-effective for smaller businesses.

The Itec MPS solution leverages Lexmark’s International Service Management Platform. With advanced cloud fleet management and IoT-based predictive services as part of Lexmark MPS, channel partners and companies gain access to detailed AI-powered analytics, from usage patterns to toner consumption, replacement and service needs. This data-driven approach enables companies to optimise print infrastructure and proactively address customer needs. Additionally, it allows for potential failures to be detected before they even occur and empowers businesses with full cost transparency and tighter control of their print spend.

“Itec does not just supply smart machines. We provide a complete service that optimises every aspect of the print lifecycle. This includes reducing downtime, improving document security and IT integration for enhanced cybersecurity, driving sustainability, and freeing up internal resources so that our clients can focus on their core business,” says Meyer.

National reach, local support

Itec is ideally positioned to deploy, manage and support the Lexmark A3 range at scale under its service management and footprint that spans South Africa.

“The value we bring is not just in the Lexmark technology. It is in how we help our clients implement and optimise this technology to meet their unique business needs. In partnership with Lexmark, we are raising the bar on what is possible in MPS for businesses of all sizes across Southern Africa,” says Meyer.

*Based on IEEE calculation procedures. PCR content is measured in accordance with IEEE Std 1680.2a™ – 2017 Standard for Environmental Assessment of Imaging Equipment – Amendment 1 — which is the standard used by EPEAT. The space-saving, energy-efficient design helps reduce the carbon footprint. The entire line of devices has received ENERGY STAR® and Blue Angel certifications; EPEAT™ certifications are pending.

About Itec

Itec South Africa holds Lexmark Diamond Partner status.

Itec South Africa is a leading strategic consultancy and managed business services provider, delivering integrated technology solutions that empower organisations to focus on what they do best. Since 1986, Itec has gone beyond technology to drive real transformation, helping businesses thrive through tailored, end-to-end solutions.

With a service-first mindset and decades of expertise, Itec is a trusted partner in Business Automation, Print and Document Management, Unified Communications, Security, and Cybersecurity.

About Lexmark 

Lexmark creates cloud-enabled imaging and IoT technologies that help customers worldwide quickly realise business outcomes. Through a powerful combination of proven technologies and deep industry expertise, Lexmark accelerates business transformation, turning information into insights, data into decisions, and analytics into action.