WHAT WE CAN ACHIEVE TOGETHER
WHAT WE DO
Managed business services
Solving your business problems with managed, cost-effective technology services.
Itec addresses technology challenges in your business processes and then manages the operational implementation of that solution as a service.
We are a Level 1 B-BBEE accredited vendor providing all the services your business needs in one place, including document management, communications, and security, which all have the option of being cloud-based and mobile.
Our team has both strategic and operational expertise in the hardware, software and technology powering these services. After identifying your requirements, our team suggests the most cost-effective combination of owning, integrating or renting the systems that will run your technology, then we manage them for you so you can build a mobile, agile, connected business.
Fast Facts
47 offices across Southern Africa
Partnerships with SA’s leading Tier 3 network providers
Importer and distributor of leading technology brands
First to offer a certified carbon offset programme
National Resolution Centre
Document Management
Print, route, store, integrate and access the data you need, when and where you need it.
Communications
High speed, cost effective connectivity enables you to communicate with clients and colleagues over voice, video, conferencing or via a call centre with a single number, regardless of device.
Security
Secure your premises, stock, data and communications by managing and tracking their access.
Cloud
We offer our solutions on the cloud so we can manage the hardware and technology of your systems while you pay for the service they provide and not the infrastructure.
Mobility
Cloud-based, securely encrypted, integrated systems enable mobile working, bringing immediacy and efficiency to processes.
Finance
Flexible, affordable and accessible finance paired with every Itec solution.
THE ITEC WAY
Cutting through the noise
Doing business smarter, cheaper and more efficiently.
If technology isn’t your business, why waste time on technology? Studies show that you can spend up to 80 percent of your time and money keeping your technology going. By paying for services rather than infrastructure, you save money and free up your IT resources so you can grow your business.
Itec’s integrated, services-based approach gives you access to us as a single vendor. We provide a single SLA with proactive technical service, a National Resolution Centre to log all calls, one invoice at the end of the month, and a dedicated team of experts to keep your whole business secure and review your solution as technology progresses.
CORE VALUES
Innovative We are an operational expert who apply what we know. |
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Professional We are service-minded, and displays integrity with our respectful and helpful approach. |
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Passionate We love what we do and have fun doing it. |
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Trustworthy We are honest, transparent, and collaborative with our customers. |
THE ITEC WAY
Cutting through the noise
Doing business smarter, cheaper and more efficiently.
If technology isn’t your business, why waste time on technology? Studies show that you can spend up to 80 percent of your time and money keeping your technology going. By paying for services rather than infrastructure, you save money and free up your IT resources so you can grow your business.
Itec’s integrated, services-based approach gives you access to us as a single vendor. We provide a single SLA with proactive technical service, a National Resolution Centre to log all calls, one invoice at the end of the month, and a dedicated team of experts to keep your whole business secure and review your solution as technology progresses.
The Itec way
Innovative
Itec is an operational expert who applies what he knows.
Professional
Itec is service-minded, and displays integrity with his respectful and helpful approach.
Passionate
Itec loves what he does and has fun doing it.
Trustworthy
Itec is honest, transparent, and collaborative with his customers.
Level 1 BBBEE
Transforming more than business
Making an impact on our community in a lasting way.
Download our B-BBEE Certificate
As a company, we are committed to redressing inequality and boosting economic growth. We are making a concerted effort to bring about positive social change and transformation through education and skill development.
Doing transformation smarter
We upskill people through our learnerships and work readiness programs.
Staff development is achieved via our bursary initiative. We currently have 16 bursaries granted within Itec SA.
We assist our franchises, affiliates and suppliers, which are 51% black owned, with enterprise loans/grant funding.
We also work with a black-owned EME to ensure procurement alignment & BBBEEE compliance of suppliers.
HOW WE DO IT
Operational expertise
Assessment, proposal, implementation and review
When you bring Itec on board, we will first assess your current business processes and identify the challenges that are costing you money and productivity. We propose a solution that involves hardware, software and the services to implement and manage them. Deployment is done with as little disruption to your business as possible, quickly and seamlessly, and then we get to the business of managing the solution for you.
Whether you own, integrate or rent the systems that power your business, Itec ensures that you get the most out of cloud-based, secure, mobile technology by looking at your business as a whole.
Having Itec as a single point of contact ensures everything stays up and running. We negotiate with third party providers on your behalf and respond proactively to technical problems with your printing, communications or security.
Doing business smarter
Excellent Service
We provide excellent after-sales and technical service once your solution is implemented
Integration
No need to do away with existing systems – we will integrate old and new
Transition
Transition from infrastructure to the information it provides, at your own pace
Protection
Protect your premises and information with a ‘security-first’ mindset