Mitel vs Open Source – 6 Key Factors
Many companies look to open source phone system options as alternatives to more established systems that typically have “sticker prices.” On the surface, open source systems have a reputation for being famously inexpensive. Start with a little bit of know-how, add some IP phones and you’re in business, right?
If only it were that simple.
The up-front costs of an open source phone system might be slim to none, but the more you dig, the more you find costs – and risks – popping up down the road. So, before you take the open source plunge on the promise of magical cost savings, be sure you consider these six factors – and the potential costs associated with them.
To clarify, when we say, “open source phone systems,” we’re talking about true open source phone systems, where the entire source code is openly available to anyone online who can take it and use it to build their own phone system. We’re not talking about proprietary phone systems, even if those proprietary phone systems offer lots of compatibility and interoperability with third-party technology, like the phone systems we offer at ITEC through Mitel.
Whether an open source phone system is right for you or not, it’s important to fully understand the risks to make an informed decision that won’t come back to bite you down the road.
Here are 6 key decision-making factors when considering Open Source vs Proprietary Solutions: