Presales Administrator Voice and Data

Job title: Presales Administrator Voice and Data
Department: Pre-Sales
Location: Itec SA
Reporting to: National Pre-Sales Manager
Date Updated:


  • Complete supplier RFO documents and request schedules for link orders.
  • Update and assist with quotes. Ensure Freshdesk tickets are assigned and
    resolved timeously. All other Administration functions
  • Utilize feasibility tools to confirm feasibility on connectivity partners
  • Assist in completing quotes using inhouse Online Quoting Tool
  • Participate in training design, documentation and delivery efforts in concert with
    the Account Manager/Dealer
  • Participate in internal projects as required
  • Fulfill Administration duties on all new direct sales
  • The Pre-sales Consultant is required to actively assist all relevant parties in the
    communication and implementation of the solution to the point of the
  • Dealer/Account Manager securing the business, as well as to the Project
  • Managers and Provisioning Manager being able to skillfully implement the
    solution with little to no problems.

Requirements and experience

  • Matric certificate – Requirement
  • Strong Microsoft skills (Excel, Word) – Requirement
  • Knowledge of VOIP or Data industry – Strong Advantage
  • Strong written communication skills
  • Any additional Technical or IT qualification would be an advantage