Job title: Solutions Consultant Department: Sales Location: Itec Central Reporting to: — Kevin Jacobson Type: — Permanent Date Updated: — 25 July 2018
Promotes/sells/secures orders from existing and prospective customers through a relationship-based approach.
Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.
Actively does cold calling and direct sales telephonically and through canvassing different areas in-person to existing and prospective customers.
Establishes, develops and maintains business relationships with current customers and prospective customers to generate new business for the organization’s products/services.
Researches sources for developing prospective customers and for information to determine their potential.
Develops clear and effective written proposals/quotations for current and prospective customers.
Expedites the resolution of customer problems and complaints.
Coordinates sales effort with marketing, sales management, accounting, logistics and technical service stakeholders.
Analyses the territory/market’s potential and determines the value of existing and prospective customer’s value to the organization.
Identifies advantages and compares organization’s products/services.
Plans and organizes personal sales strategy by maximizing the Return on Time Investment.
Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
REQUIREMENTS AND EXPERIENCE
A university degree/Diploma in marketing or business studies advantageous
A minimum of 1-year direct sales experience
Experience within Telecommunications and Office Automation advantageous